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Contact the Help Desk
Please contact the Help Desk for technology related issues at via email, by phone at 643-9445 or our .
Important Notice: Starting December 16, 2024, Technology Services will switch to a new service for ticket submissions and tracking. Support services will not be impacted.
Change Management
Initiate a Technology Change Request
Effective ensures the continued integrity, stability and security of the district’s computing environment and facilitates the effective coordination, planning and communication of changes for all educational partners. To initiate and submit a change request, please read below to learn more about the process and access the change request form.
Submit a Change Request
Click to generate a new IT Change Request.
Learn more about the IT Change Management Process here.
Please Note: The change request process can take 3-5 business days to approve, test, and implement any requested changes.
Microsoft Multi-Factor Authentication (MFA) FAQ
This page answers common questions about Multi-Factor Authentication (MFA). Select the headings below to see more information.
If your phone or key fob is lost or stolen, please take immediate action by submitting an . For guidance, see the “Device Changes and Updates” and “Loss or Issues with MFA Key Fob” sections.
Technology Equipment Purchases
District Approved Devices and Vendors
Technology has the power to transform learning, engage students and increase operational efficiency. We partner with district leaders to ensure that our hardware standards include tools and resources that support the diverse and rapidly changing needs of our schools and business units.
MyPortal FAQ
Frequently Asked Questions
Q: What does MyPortal do?
provides secure online access to HR, Benefits and Payroll information from any internet-connected device. For example, via MyPortal you can:
MyPortal Information
Employee resources available 24x7 online
The District is excited to announce the launch of – a secure digital resource for employees that provides online access to HR, Benefits and Payroll information from any internet-connected device.
Set up a account to instantly:
Conducting Research in 鶹
Procedures for Processing External Requests
Greetings. Thank you for your inquiry to conduct research in the Sacramento City Unified School District. Below is a link to our district’s research application which is required to be completed for any new or modified research not contemplated or explicitly approved in a current research application. However, to allow for timely processing, requests for Fall 2023 research still need to be received 6 to 8 weeks prior to the commencement of research activities. To ensure your application is processed without delays, please be sure to address each area of the appli
Strategy & Continuous Improvement Staff
Serna Center, 2nd Floor Box 780
5735 – 47th Avenue
Sacramento, CA 95824
Main Line: (916) 643-9420
Fax: (916) 399-2040
Wayne Stagnaro
Director III
(916) 643-9420
Jennifer Ellerman
Coordinator III, Assessment
(916) 643-9056
Suzanne McKelvey
Coordinator III, Assessment
(916) 643-9280
Bilal Hasan
Coordinator II
(916) 643-9215
Stephen Ward
Coordinator II
(916) 643-7426